We are working with a national leader in the Water equipment Industry, who are looking to recruit Call Centre Advisors.

The role will be based out of their offices in the Johannesburg area.

The position has the opportunity to be made permanent following successful completion of a 6-month probationary review period.

We are looking for customer-focused, hard working individuals who have great organisational skills, a good attention to detail and great telephone manor.

Key responsibilities as a Customer Service Advisor:

Listening to customer concerns, questions, or requests, and responding in a professional and courteous manner.
Responding to customer concerns about water pressure issues, leaks, outages, or planned maintenance schedules.
Inbound and outbound calls

Successful Customer Service Advisor will:

Have some previous experience in a Call Centre or Customer service position although training will be provided
Have a proactive approach in how they work
Confident telephone manner
Exceptional customer skills
Computer skills including Excel and Word

This role would suit someone looking to work within a customer service orientated environment or an experienced Customer Service Representative, Call Centre Agent, Call Handler or Customer Service Advisor.

If you are looking for a Call Centre Advisor role and want to work for a forward-thinking Company, then apply now!

Send application to: customerservicejobs@prestigesouth.co.za