Date Posted: 02/03/2026

Location: Gauteng

Salary: R9500 P.M

Type: Temporary To Permanent

Reference: PS253248

Hours: Shifts. (See below).

As a Customer Service Consultant in our telephone-based team, you’ll be the friendly voice supporting customers when they need us most. If you’re enthusiastic, conscientious and passionate about delivering an excellent customer experience, this is a great opportunity to build your career with a supportive and people-focused business.

Comprehensive 6-week induction programme
Majority remote working once trained Supportive leaders and ongoing development
No scripts, no jargon, no unrealistic targets — just genuine customer conversations

How you’ll make a difference

Helping customers over the phone with a wide range of banking queries
Using your listening skills to understand customers’ needs and provide clear, helpful advice
Building rapport and offering a positive, seamless experience every time
Gaining confidence with our systems so you can resolve queries efficiently
Working 35 hours per week between 8am and 8pm, Monday to Sunday Shifts follow a rotation: 3 weeks 12pm–8pm, 1 week 8am–4pm Non-working days and full rota confirmed at least 4 weeks in advance
You’ll work in our Sunderland office for the first four months of your employment, with the opportunity to transition to working mostly from home with ongoing monthly office attendance.

What You’ll Bring

A friendly, confident phone manner and the ability to build great relationships
Clear communication and active listening skills
A genuine passion for helping customers
Willingness to learn, grow and develop new skills
A positive, adaptable approach in a busy, customer-focused environment

How to apply:

Send your CV to: customerservicejobs@prestigesouth.co.za